With over 100 trailer deliveries and reloads per day in the United Kingdom, NDQ is your one-stop-shop specialist for all your UK consignment needs.

The United Kingdom (UK) left the European Union (EU) on January 31, 2020.

As of January 1, 2021, it will be mandatory to present customs declaration forms to customs officials when your goods travel between the UK and the EU.

Customs declarations are required when goods are exported and imported, consequently it is vital that you are prepared in advance and that you engage with your customers to make sure that they are also fully prepared.

The UK has indicated that it will not be operating as a ‘hard border’ from January 1, 2021, but will deploy a phased approach over a six-month period; you will still have to arrange for customs declaration forms to be completed, but your goods should not be delayed at the UK border. Changes will come into effect at the end of June 2021.

When leaving the EU, it is important that an export declaration is lodged at the point in time when your goods are collected. You will need to share the details of the export declaration along with accurate information of the goods that are loaded with us so that the vehicle will not be delayed at any EU port.

Upon arrival in the EU, your goods will not be able to continue onward unless they are first cleared by customs or a guaranteed transit form is lodged.
In some cases, the declaration form for customs must be ready before the goods sail from the UK, while for other EU countries the goods may be declared upon arrival in the EU. This rule applies on the basis of the first country of arrival in the EU and is not based on the destination country.

Please do not leave it too late to arrange your customs declarations on time as capacity is limited. We are able to build in this capacity for you, but we do need to hear from you as soon as possible.

How can we help you?

NDQ’s continued investment in state-of-the-art ICT solutions has led to a safe and a reliable IT platform.

You can view your consignments in our client portal, where all the required customs-related information can be filled in. We can take care of all mandatory customs clearances so that your export or import consignments are not affected by any long delays. A robust IT organization and EDI connection with ferry operators, agents, etc. safeguards the automated flow of all transport undertakings.

Our extensive experience with unaccompanied shipping via the Port of Zeebrugge means that waiting times for drivers at the border are avoided.

And the NDQ site at the Port of Zeebrugge is a loading and unloading place (LUP) approved by the Customs Office.

NDQ holds the following customs licenses:

  • Approved loading and unloading place (LUP)
  • Bonded warehouse
  • Space for temporary storage (STS)
  • Comprehensive guarantee authorisation


NDQ logistics is your one stop shop specialist for all your UK consignments.